Hi Experts,
We have switched off IPC using SAP Note : "702735 - Switching off IPC in CRM" but still we found CRM_ORDER_READ call some pricing related FM.
So we have disable VMC parameter and now system is throwing an error as VMC RFC destination is blank on FM "SPC_GET_PRICING_PROCEDURE_INFO".
My requirement is turned off VMC as we are not using it for pricing calculation.
Any help would be appropriate.
Thanks & Regards,
Nikhil
Hi,
I have created TAX in Service trough TTE_COND, after creation it is giving error as attached error JPG but service order showing correct tax value.
No error during condition record creation
Can eny one suggest how remove this error.
Regards,
JK
Hello Expert,
Please help me with Raise_Exception dump.Customer is facing this problem daily .we have debugged program many time and all but we are not able to find any clue.Its based on Fund plan id and campaign. And i have checked SAP Note-1475108. it doesn't support.Now please tell me valid solution to resolve this problem.
From this dump analysis i have take fund plan id and all campaign and took web ui screen screen shot.you can find screen shot in attachment. if you need variable details on web ui.
Category ABAP Programming Error
Runtime Errors RAISE_EXCEPTION
ABAP Program CL_CRM_MKTCA_PROCESSMODEL=====CP
Application Component CRM-MKT-MPL-CA-MOD
Date and Time 23.02.2015 01:58:22
----------------------------------------------------------------------------------------------------
----------------------------------------------------------------------------------------------------
|Short text |
| Exception condition "OBJECT_NOT_FOUND" raised. |
----------------------------------------------------------------------------------------------------
----------------------------------------------------------------------------------------------------
|What happened? |
| The current ABAP/4 program encountered an unexpected |
| situation. |
--------------------------------------------------------
Error analysis |
| A RAISE statement in the program "CL_CGPL_STATUS_MANAGEMENT=====CP" raised the |
| exception |
| condition "OBJECT_NOT_FOUND". |
| Since the exception was not intercepted by a superior |
| program, processing was terminated. |
| |
| Short description of exception condition: |
| |
| Status Object Does Not Exist |
| |
| For detailed documentation of the exception condition, use |
| Transaction SE37 (Function Library). You can take the called |
| function module from the display of active calls.
----------------------------------------------------------------------------------------------------
|How to correct the error |
| |
| If the error occures in a non-modified SAP program, you may be able to |
| find an interim solution in an SAP Note. |
| If you have access to SAP Notes, carry out a search with the following |
| keywords: |
| |
| "RAISE_EXCEPTION" " " |
| "CL_CGPL_STATUS_MANAGEMENT=====CP" or "CL_CGPL_STATUS_MANAGEMENT=====CM004" |
| "STATUS_CHECK" |
| |
| or |
| |
| "CL_CGPL_STATUS_MANAGEMENT=====CP" "OBJECT_NOT_FOUND" |
| |
| or |
| |
| "SAPMSSY1 " "OBJECT_NOT_FOUND" |
| If you cannot solve the problem yourself and want to send an error |
| notification to SAP, include the following information: |
| |
| 1. The description of the current problem (short dump) |
| |
| To save the description, choose "System->List->Save->Local File |
| (Unconverted)". |
| |
| 2. Corresponding system log |
| |
| Display the system log by calling transaction SM21. |
| Restrict the time interval to 10 minutes before and five minutes |
| after the short dump. Then choose "System->List->Save->Local File |
| (Unconverted)". |
| |
| 3. If the problem occurs in a problem of your own or a modified SAP |
| program: The source code of the program |
| In the editor, choose "Utilities->More |
| Utilities->Upload/Download->Download". |
| |
| 4. Details about the conditions under which the error occurred or which |
| actions and input led to the error.
---------------------------------------------------------------------------------------------------
|Information on where terminated |
| Termination occurred in the ABAP program "CL_CGPL_STATUS_MANAGEMENT=====CP" - |
| in "STATUS_CHECK". |
| The main program was "SAPMSSY1 ". |
| |
| In the source code you have the termination point in line 12 |
| of the (Include) program "CL_CGPL_STATUS_MANAGEMENT=====CM004". |
----------------------------------------------------------------------------------------------------
----------------------------------------------------------------------------------------------------
|Source Code Extract |
----------------------------------------------------------------------------------------------------
|Line |SourceCde |
----------------------------------------------------------------------------------------------------
| 1|METHOD status_check. |
| 2|* ... |
| 3| CALL FUNCTION 'CRM_STATUS_CHECK' |
| 4| EXPORTING |
| 5| objnr = im_guid |
| 6| status = im_status |
| 7| EXCEPTIONS |
| 8| object_not_found = 1 |
| 9| status_not_active = 2. |
| 10| CASE sy-subrc. |
| 11| WHEN 1. |
|>>>>>| RAISE object_not_found. |
| 13| WHEN 2. |
| 14| RAISE status_not_active. |
| 15| ENDCASE. |
| 16| |
| 17|ENDMETHOD. |
----------------------------------------------------------------------------------------------------
----------------------------------------------------------------------------------------------------
|Contents of system fields |
----------------------------------------------------------------------------------------------------
|Name |Val. |
----------------------------------------------------------------------------------------------------
|SY-SUBRC|1 |
|SY-INDEX|0 |
|SY-TABIX|6 |
|SY-DBCNT|0 |
|SY-FDPOS|3 |
|SY-LSIND|0 |
|SY-PAGNO|0 |
|SY-LINNO|1 |
|SY-COLNO|1 |
|SY-PFKEY| |
|SY-UCOMM| |
|SY-TITLE|CPIC and RFC Control |
|SY-MSGTY|E |
|SY-MSGID|BS |
|SY-MSGNO|001 |
|SY-MSGV1|<Unknown Object> |
|SY-MSGV2|001999C211111ED3A39A399B369454CA |
|SY-MSGV3| |
|SY-MSGV4| |
|SY-MODNO|0 |
|SY-DATUM|20150223 |
|SY-UZEIT|015818 |
|SY-XPROG|SAPLRREL |
|SY-XFORM|CONVERSION_EXIT |
----------------------------------------------------------------------------------------------------
----------------------------------------------------------------------------------------------------
|Active Calls/Events |
----------------------------------------------------------------------------------------------------
|No. Ty. Program Include Line |
| Name |
----------------------------------------------------------------------------------------------------
| 16 METHOD CL_CGPL_STATUS_MANAGEMENT=====CP CL_CGPL_STATUS_MANAGEMENT=====CM004 12 |
| CL_CGPL_STATUS_MANAGEMENT=>STATUS_CHECK |
| 15 METHOD CL_CRM_MKTCA_PROCESSMODEL=====CP CL_CRM_MKTCA_PROCESSMODEL=====CM01A 19 |
| CL_CRM_MKTCA_PROCESSMODEL=>GET_MESSAGE_TYPE |
| 14 METHOD CL_CRM_MKTCA_PROCESSMODEL=====CP CL_CRM_MKTCA_PROCESSMODEL=====CM012 49 |
| CL_CRM_MKTCA_PROCESSMODEL=>CHECK_NODE_POSITIONS |
| 13 METHOD CL_CRM_MKTCA_PROCESSMODEL=====CP CL_CRM_MKTCA_PROCESSMODEL=====CM011 13 |
| CL_CRM_MKTCA_PROCESSMODEL=>CHECK |
| 12 METHOD CL_CRM_MKTCA_PROCESSMODELS====CP CL_CRM_MKTCA_PROCESSMODELS====CM00C 15 |
| CL_CRM_MKTCA_PROCESSMODELS=>CHECK |
| 11 METHOD CL_CRM_MKTPL_APPLICATION_MGR==CP CL_CRM_MKTPL_APPLICATION_MGR==CM012 11 |
| CL_CRM_MKTPL_APPLICATION_MGR=>DO_CHECK_BEFORE_SAVE |
| 10 METHOD CL_CRM_MKTGS_APPLICATION_MGR==CP CL_CRM_MKTGS_APPLICATION_MGR==CM003 52 |
| CL_CRM_MKTGS_APPLICATION_MGR=>CHECK_BEFORE_SAVE |
| 9 METHOD CL_CRM_MKTGS_APPLICATION_MGR==CP CL_CRM_MKTGS_APPLICATION_MGR==CM00D 17 |
| CL_CRM_MKTGS_APPLICATION_MGR=>SAVE_AND_COMMIT |
| 8 METHOD CL_CRM_MKTPL_CPG_FM_ERP_FPO===CP CL_CRM_MKTPL_CPG_FM_ERP_FPO===CM001 265 |
| CL_CRM_MKTPL_CPG_FM_ERP_FPO=>POST_ERP_AMOUNTS |
| 7 METHOD YWCRM_CL_MKTPL_PURCH_UPD_FUNDSCP YWCRM_CL_MKTPL_PURCH_UPD_FUNDSCM002 83 |
| YWCRM_CL_MKTPL_PURCH_UPD_FUNDS=>PERFORM_EXTERNAL_SETTLEMENT |
| 6 METHOD YWCRM_CL_MKTPL_PURCH_UPD_FUNDSCP YWCRM_CL_MKTPL_PURCH_UPD_FUNDSCM003 89 |
| YWCRM_CL_MKTPL_PURCH_UPD_FUNDS=>IF_CRM_FM_ACL_JOB~PROCESS_OBJECTS |
| 5 METHOD CL_CRM_FM_ACL_JOB_PROCESSING==CP CL_CRM_FM_ACL_JOB_PROCESSING==CM00D 87 |
| CL_CRM_FM_ACL_JOB_PROCESSING=>IF_CRM_FM_ACL_JOB_REPORT_IL~EXECUTE_DIRECT_JOB |
| 4 FUNCTION SAPLCRM_FM_ACL_JOB LCRM_FM_ACL_JOBU01 73 |
| CRM_FM_ACL_JOB_PARALLEL_EXEC |
| 3 FORM SAPLCRM_FM_ACL_JOB LCRM_FM_ACL_JOBU01 1 |
| CRM_FM_ACL_JOB_PARALLEL_EXEC |
| 2 FORM SAPMSSY1 SAPMSSY1 167 |
| REMOTE_FUNCTION_CALL |
| 1 MODULE (PBO) SAPMSSY1 SAPMSSY1 35 |
| %_RFC_START |
----------------------------------------------------------------------------------------------------
If you want to see full details regarding variable also so please find in attachment.
Hi Experts,
We have turned off IPC using SAP note "Note 702735 - Switching off IPC" and that works fine. But We can there are some call made up by SAP to VMC and try to get price related information.
Is there any way to switched off VMC call. We did try VMC turned off through parameter and which causes dump"RFC_VMC_COMMUNICATION_ERROR" as system could not found VMC RFC destination. Example "SPC_GET_PRICING_PROCEDURE_INFO'
My Requirement is to turned off VMC calls. As we are not using it and also some time it causes performance impact.
Any help will be appreciate...
Thanks & Regards,
Nikhil
Dear SAP experts,
From my understanding there are several ways to create/maintain a call list:
- Marketing Campaign (communication channel and target group)
- Manually, via transaction code CRMD_TM_CLDIST (maintaining both Assignments and Business Context)
- Semi-manually, via transaction code CRMD_CALL_LIST (can choose to upload Business Context from a file or target group)
I also understand that it is possible to link a call from the call list to a transaction (standard is transaction of type 0010 or PCAL).
Furthermore, I understand that status/date synchronization is available with standard customization.
However, none of the option quiet fits my needs... I will explain:
I get a trigger from an external CTI system, indicating that a call-back needs to be registered to SAP CRM. At this point I would like to add to an existing call-list a call and by extension a linked transaction.
For example:
I have a customer call and request a callback from my external CTI system. At that point my external CTI system communicates with SAP CRM (via web-service) and provides it the responsible employee and customer's phone number. I then create a BT transaction ZCAL (which I copied from the standard PCAL) and fill in the appropriate employee responsible and customer... until here no problem...
Next, I would like to add a call to my existing call list and link it to the instance of ZCAL created in the previous step.
I was not able to find customization responsible for transaction type assignment per call list type.
Is there a standard program I can run?
I saw CRMD_CALL_LIST allows you to choose the transaction type generated, but when I proceed to the call list and select a call, I can't navigate to the appropriate ZCAL transaction.
Any help on the topic would be greatly appreciated.
Thanks in advance,
Alon Chanoch
Hi experts,
I have a strange problem.
I created a view with both model attribute and value attribute.
Attribute PRODUCT_ID is automaticlly generated when the view was created with base entity "Product".
Now,the strange problem is ,the system can not get any data for attribute PRODUCT_ID, it can't get into the GET method.
Can anybody suggest what the problem could be?
Thank you.
Jerry.
Hello,
We are in CRM 7.0 EHP2 connected to ECC 6.0. We have Internet
sales/Webchannel Application.
We are rolling out Internet sales for a new country but they want the option to
place one single order with products from different sales
organizations.
Currently Customers send fax/email to customer
representative(CR) with list of products. The CR identifies and places
multiple orders if products belong to different sales orgs.
Currently customers don't have idea about sales orgs and they don't
have a clue which product belongs to which sales orgs. So, for them to
use Internet sales, we have to provide them an option to place one
order with products from different sales orgs.
I understand SAP doesn't support this. But, is there any way we can achieve this through some custom/out of the box solutions?
Thanks,
Ravi
Hi all,
I am a CRM functional consultant and i have done a few projects in CRM on premise. I am interested in learning C4C but have some queries.
My question are their any differences in base configuration of on premise and C4C. If yes than what are they and in which are the areas in C4C?
I am seeking answer from strictly configuration point of view such as base configuration, configuration of transactions campaigns middleware etc.
Regards,
V Rao
Hi Gurus,
I am trying to have standard responses in Emails in IC Web Client. I have done all the configurations and the standard response is working fine. I have created a mail form.
Now I am trying to add an attachment in the mail form which should be added to the email as an attachment when we insert the standard response. But it is not working.
Is it possible to have some attachments in Standard Responses. If yes, how can it be done?
Hello everybody,
recently I have a quite tricky problem regarding WebUI configuration containing value node fields:
We created some value nodes at context node BTAdminI of view BT111H_OPPT/ItemList. These new fields appear in the configuration view of component workbench but they are not visible in WebUI when opening an opportunity.
In the configuration editor of component workbench I see a warning that there are inconsistencies between context and configuration regarding those specific value node fields.
I found some related posts describing this problem but unfortunately none of the suggested solutions worked. It is quite strange that the fields have been displayed in the past correctly but now they are no longer. Even nobody has changed something at this view in the affected enhancement set.
Does anybody have a solution for this problem? Would be great!
Thanks and best regards,
Markus
Dear all, we would like to search for accounts via multiple relations. For example: we search for accounts which have the relationsship "is payer of" 345678 and the relation "is responsible employee" 23456. we use search criteria RELTYP and REL_PARTNER2. => but all we get is a resultlist with every account which have a relation as "is payer of" 345678 or a relation "is responsible employee" 23456. Do you know a possibility besides segmentbuilder and sqvi to get the right result in account search? Thanks for your help and best regards Christina
Hi expert,
I'm realizing a requirement to search a product list.
In the list the Product ID and Description are displayed as a hyperlink.
When click on the hyperlink, I can vavigate to the product overview.
After that, if I click "Back" button in the top right, the system navigated to the home page instead of navigating back to the list.
Below is my coding, can anybody suggest is there anything else I should do to navigate dynamiclly?
Thank you.
Jerry.
Hi,
I've configured the agent inbox and ERMS succesfully and I'm able to receive emails and sent new emails. However, there's one functionality that remains disabled: when I open an incoming email, I cannot hit the Reply, Reply All or Forward button. They are always grayed out.
Is this a custo setting? Is this an authorization issue? Your help will be appreciated!
Hi Experts,
I add a field '//BTCUSTOMERH/STRUCT.REV_STARTDATE' to Web UI, change its label name to 'Kick off Date', when I change its value and save it, the label text cannot be displayed in Change History assignment block, instead, record data element name as below, could you please tell me how to record field label text in Change History?
Kind Regards
Andie
Dear Gurus,
What are the added CRM functionalities delivered in ECC 6.0 EHP7
highly appreciated for your valuable reply.
Thanks and Best Regards,
Dear experts,
I am currentily facing the following issue :
When creating a follow up document (service request document to service request document), some of the fields are copied as I have activated copy control for header and item.
However, some others fields are not copied even if they are maintained in the source operation :
- BTADMINH / field: CATEGORY
- BTACTIVITYH/ field: STRUCT.COUNTRY
As STRUCT.COUNTRY seems to be part of Activity, I have activated the customizing : Activate Copying Control for Activities but they are still not copied.
Is there a routine to be maintained? I have tried with routine ACT001 or IPM003 but this does not seem to work.
Is there any solution to copy those fields in follow_up?
Thank you,
Regards,
Anaïs
Hi Team,
In crmd_order ,Customer Appointment Start ,Customer Appointment End fields these two fields are available in data populating and display to search and result view of sap crm?
I want to add the below fields customer appointment start ,customer appoinment end in search result result screen in sap crm?Could you please tel me steps.
Component - BT116S_SRVO
bol relation - BTQSRVORD Base Entity BTQSrvOrd
Thanks
Kalpana
Hi Team,
My requirement is,in CRM 5 .0 version some data is there ( fields) i want to transfer all the data to crm 7.0 version...could you please tel me steps how to do it? we need to write any download program and upload report? could you please tell me the steps..
Thanks for your support.
Thanks
kalpana
Hello,
I have BP with Vendor role and assigned to it Sold-To-Party BP. Now I need to change Sold-To-Party assignment (another BP number). What system implications will I have after changing Sold-To-Party(system has integration with ERP)?
Hello together,
The system of our customer has been upgraded from CRM 5.0 to CRM 7.0. After that some problems occurred regarded the billing.
In the Billing Due List a dump occurs when clicking on an item and then on conditions
Dump message: No function module can be found named "/1BEA/CRMB_DL_PAR_O_DERIVE" however.
(Other classes are new generated after the upgrade)
During the Analysis we looked to the billing engine navigator:
In the Billing Engine Navigator (Transaction: BEFN_F1) the Generation Log shows the following:
We have re-generated the Object PAR in CRMB->DL->Feature->PAR. But this shows the above displayed error message. How can we add value to the Placeholder?
Another question is which impacts does it have if we regenerate the complete billing engine for CRMB with transaction BEA_CONFIG_F1 (Configure Application)?
BR, Anne