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How to disable HRPIQ00HRBP when transferring BP CRM to R3?

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How to disable HRPIQ00HRBP when transferring BP CRM to R3?


SAP CRM

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i am working in organised retail format (operation) since last 3 years, want to learn sap crm, done mba in marketing and finance. Does sap crm would be good for me or not??

IC_EMAIL - Edit Service Request status

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Hello,

I have a scenario, were the system creates Service Request from incoming mail. However, sometimes agent complete the Service Request with only one reply. To reduce time spent, I want agents to be able to edit Service Request status in the E-mail view (IC_EMAIL WC). Just like the “Current Interaction Record” Component.

Testing Service Request.png

Any suggestions on how to solve this?


Regards,

Bendik

how to find the logic where the search help for field is written in web ui.

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Hi gurus,

 

i have a requirement

 

in crm webui when i do the following

  • in opportunity screen when i click the "customer" (F4 search enabled) field a pop up should come (this has been done)   ,next
  • search criteria will show the field "role" which is drop down and by default it should show blank. (now it is showing the first drop down value)

 

 

 

if you come across anything it will be appreciated..

 

 

 

yours sincerely,

vishnu

Page not available after clicking on Business role

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Hello Experts,

 

  After Loading all the business roles, when i am clicking on any Business role, the following Web page is getting displayed.

 

I have connected to correct network and connection is also correct.

 

page not available.JPG

 

BR,

Nikhil Kulkarni

How to create a Demand in RPA from Service Request?

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Hi All,

 

Could you please explain me how to create Demands to be shown in RPA when Service Request's status is set to Released.

 

I have done the below mentioned configurations so far.

 

Marked the "Resource Planning Relevance" in zitem category (copy of SRQI), created a Status profile with Released status with System status "RELE" and assigned this profile to ztransaction type (copy of SRVR).

 

Generally, Service Orders are referred as Demands and the released service orders are shown in RPA to assign to the most suitable and available service engineer.  But our requirement is to create demands from Service Requests instead of Service Orders. 

 

Please explain me how to proceed for this scenario.  What are the settings do I have to perform in CRM system? 

 

Kindly help me with your inputs.

 

 

Regards,

Maddy

employee replication

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Hello all,

 

We are replicating employees from ECC to CRM.

 

We have Idocs to do that. (standard). My question is how can i have them replicated automatically please?

 

right now, when employee is created we have to run PFAL and execute it. is there a way to get create Idoc automatically and replicate it please?

 

Best Regards,

Danny.

DBA Model resulted failing inconsistency checks on DBA_CUST_CHECK

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Hello everyone,

 

Need your advice on this issue.

 

Currently, the functional team has configured a DBA Model from CRM side connected to ERP, for the Social Services on ERP. But, upon checking on the DBA_CUST_CHECK t-code, where the consistency checks for Decision Basis Model are executed, some checks have failed. Please see screenshots below:

 

 

DBA_CUST_CHECK_1.png

DBA_CUST_CHECK_2.png

 

DBA_CUST_CHECK_3.png

DBA_CUST_CHECK_4.png

 

Kindly advise how can we check these on the ERP side? It seems some of the errors indicate to set them first on ERP, but we have no idea how.

 

Thanks!

 

Regards,

Charles


Biller Direct - UCES with CRMConnection

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Hi friends, I´m trying to configure UCES with CRMConnection configuration.

 

I have configured the next steps with with successful results:

  • XCM
  • SLD
  • JCO
  • RFC
  • Role assignation in UME
  • Role assignation in security role for component com.sap.isu.ebpp.*bdisu
  • Certificates Configuration

   

Once I have configured everything neccesary to test http://10.x.x.xxx:x0000/bdisu then a message error appears:

   Se ha producido un error al entradr al sistema. El mensaje de error es: {0}.

 

I have been reviewing log files with no idea what may be happening.

 

  • General logon error for user "XCMUSER01". Check in XCM whether the connection data is correct, and also whether the user exists in the system. See also SAP Note 787373.
  • And the second trace information in SAP J2EE system:

Full Message Text

  1. java.lang.NullPointerException
    at com.sap.fin.webbase.um.CRMUserManager.getReferenceUser(CRMUserManager.java:256)
    at com.sap.fin.webbase.UserManager.getPermissions(UserManager.java:222)
    at com.sap.fin.webbase.UserManager.logon(UserManager.java:611)
    at com.sap.fin.webbase.um.CRMUserManager.logon(CRMUserManager.java:98)
    at com.sap.fin.fscmbase.LogonAction.doLogon(LogonAction.java:133)
    at com.sap.fin.fscmbase.LogonAction.executeJarmed(LogonAction.java:67)
    at com.sap.fin.webbase.framework.JarmRequestWebAction.execute(JarmRequestWebAction.java:68)
    at com.sap.fin.webbase.framework.RequestProcessor.executeAction(RequestProcessor.java:326)
    at com.sap.fin.webbase.framework.RequestProcessor.processRequest(RequestProcessor.java:139)
    at com.sap.fin.webbase.framework.FrontController.process(FrontController.java:306)
    at com.sap.fin.webbase.framework.FrontController.doGet(FrontController.java:64)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
    at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
    at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
    at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
    at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
    at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1060)
    at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
    at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
    at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
    at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
    at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
    at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
    at java.security.AccessController.doPrivileged(Native Method)
    at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
    at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

 

 

 

I think the problem is originated by roles assigned. I have been reading that for a FI-CA configuration all special functions for SAP Biller Direct are protected by authorization object F_ACT_EBPP, but this authorizations don´t exist in SAP CRM back-end system.

 

I would need you to help me how to find the error,  I´m wasting enough time to configure the application.

 

THANKS ABOVE ALL.

How to hide some horizontal axis label

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Hi,

 

I have a requirement in which i an displaying population index by year in a line chart.

In this line chart it is showing all the horizontal axis label i.e. Year vertically.

Please, refer screenshot.

 

I want to show only few years in the range. Like 1980 then 1990 then 2000 then 2010 and finally 2020. Instead of showing all the years.

 

Please, help.

 

Thanks,

Ayush

create search and result view ,add the custom table fields in custom component?

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Hi Team,

 

I have custom table - ztable, 20 fields.

 

Now iwamt to create search and result view and add all the fields of custom table into search and result views...Could you please help here..What are the steps wee need to follow.

 

1->By using RAD is it possible to create...Here there is no package for RAD....?

2->Normal approach how to create ?

 

Thanks For your support..

Thanks

Kalpana

 


Customizing Replication from CRM to CRM

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Hi All,

 

Is it possible to replicate the customizing for catalog ( QPCD... ) from one CRM to another using middleware technology  like Bdoc?

 

Thanks in advance!

 

Cheers,

cady

CRM and XCM Configuration (RFC)

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Hi Friends,

I am asking to myself what happens if the RFC CRMFSCM_UAA_GET_BP_FOR_USER reported in XCM  configuration from customer application does not exist in SAP CRM. Do I have to create it at the backe-end-system or do I have to use another one?

 

The reason why I ask this is because I get this error testing Biller Direct:

 

#com.sap.fin.webbase.UserManager#sap.com/com.sap.isu.ebpp#com.sap.fin.webbase.UserManager.logon#UMEUSER01#60##n/a##ab92843db81011e4a2040000004ea49e#SAPEngine_Application_Thread[impl:3]_1##0#0#Error#1#/Applications/Common/Infrastructure#Java#logmsg.cm.logon.failed#com.sap.fin.fscmbase.resources.system#General logon error for user "{0}". Check in XCM whether the connection data is correct, and also whether the user exists in the system. See also SAP Note 787373.#1#UMEUSER01#

#005056846BF800670000000300000BB800050F6CA8CEF1FD#1424334246555#com.sap.fin.webbase.UserManager#sap.com/com.sap.isu.ebpp#com.sap.fin.webbase.UserManager.logon#UMEUSER01#60##n/a##ab92843db81011e4a2040000004ea49e#SAPEngine_Application_Thread[impl:3]_1##0#0#Error##Java###java.lang.NullPointerException

                at com.sap.fin.webbase.um.CRMUserManager.getReferenceUser(CRMUserManager.java:256)

                at com.sap.fin.webbase.UserManager.getPermissions(UserManager.java:222)

                at com.sap.fin.webbase.UserManager.logon(UserManager.java:611)

                at com.sap.fin.webbase.um.CRMUserManager.logon(CRMUserManager.java:98)

                at com.sap.fin.fscmbase.LogonAction.doLogon(LogonAction.java:133)

                at com.sap.fin.fscmbase.LogonAction.executeJarmed(LogonAction.java:67)

 

 

THANKS ABOVE ALL.

How to restrict the replication of BUPA_MAIN from CRM to BI

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Hi all,

 

I am currently working on SAP CRM 7.0 ehp1. In my current system Bdocs of type BUPA_MAIN, BUPA_REL and BUS_TRANS_MSG are transferred from CRM system to SAP BI system. Now I need to restrict the transfer of BUPA_MAIN and BUPA_REL so that I can not see the corressponding records in SMQ1 and SMQ2. I have tried with filtering in R3AC1 but still I can see these in outbound queue.

 

Please guide in what way I can restrict the entries in SMQ1 every time a new BP is created or updated, with out deleting the subscription from site.

 

Thanks in advance!

Kavita chaudhary

Error: Business partner xx does not exist as customer, change not possible

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Hi experts,

 

can anybody please help me solving this issue? I found some threads regarding this topic but no one got answered clearly.

 

Whlie trying to add a relationship between a contact Person and customer (with an custom relationship in assignment block "relationships") in CRM we get sometimes the BDoc error "Business partner xx does not exist as customer, change not possible". When I check in ECC I see that both customer and contact Person are available in ECC. I don´t know why this error message occure! The most important thing is that these message occure for contact person, not for customer. So why the System try to change the contact person as customer? Or is this "normal" behavior because a contact person is always part of customer in ECC?

 

 

I checked pide in ECC...Is it correct to have no entry in transaction PIDE (CRM -> ECC)? In ECC -> CRM there are a lot of entries!     

 

 

Please help.

 

Thanks in advance.

 

Best Regards,

Tanja


Address in the Business Partner

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Hello

We need to have Postal Code, Cities and Regions for all the Countries of the System (243 countries).


Countries and Regions

Now we don’t have the regions assign to some countries like Curacao (principally) or Uruguay.


Insert Postal Codes and Cities

In addition we need all the Postal Codes and Cities of the 243 countries that we have in the system.

 

Question 1:

Does not lose the warranty if we insert the Region manually? We don’t found a SAP Note, exists a specific SAP Note?

For example in other System SAP (this isn’t of our company) we find information of Regions of Uruguay but doesn’t know that it is for a SAP Note.

 

Question 2:

Exist a specific SAP Note specific for register Postal Codes and Cities for all the countries or this is 100% manually?

 

Thank you very much

CRM

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Hello All,

 

Please can someone recommend a configuration and customising book in SAP CRM Service.

 

I have checked several links and have not found anything suitable.

 

Moreover can someone please confirm whether WEB UI customising is a CRM functional responsibility if yes please suggest a book.

Simplest cleanest way to Stop BUPA_REL CRM->ECC

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Hi Gurus Im on a SAP CRM 7.0

 

Our Accounts Master Data its created on ERP and Sync to CRM.

Due to business constrains we don´t want created CRM contact persons or updates.

 

I am thinking about the cleanest solution to keep my current Sync From ERP ->CRM

Allowing me to create new CP on CRM but not sync them back to ERP,

Ideas:

  1- Smoeac delete/ create useless filter  on r3 Site Subcription Bussines Partner relationships ..

  2- BUPA_REL create useless filter.

                           Seamed to work but BUPA_RELs keep generating and on yellow (not send to all receivers)

  3- Some imaginative customizing.. spliting ranges

  4- Blocking queues.. (dislike it .. cause al my bdocs will get red)

  5 event tables, and flow tables...

 

 

Thank you in advance for your ideas if any has any best practice from SAP for this Scenario on Contact persons??

 

Sumary: Contacts Persons will be created and updated on ECC and CRM,

              Creations and Updates will be sync From ECC to CRM

              CP created or updated on CRM wont be syncd to ECC

 

 

Regards

Reason for rejection at sap crm order issue

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Hi,

 

I am created CRM sales order as a Follow-Up document from the Quotation also updating the reason for rejection with custom values based on business requirement.

 

Every thing works fine til sales order creation and updating the reason for rejection at item level.

 

The strange thing I observed here is if I click on order created from Quote for the first time i am able to see the updated reason for rejection updated successfully and next time I search the order number i am not able see the reason for rejection and showing the below error.

 

I was surprised how reason for rejection disappeared?

 

Could any body faced similar issue.

 

Below is the error details which i am getting.

 

Error in SALES_ITEM_IN 000010 (Notification E V4 248)

 

 

Error in system ED2CLNT330 while copying the document

Message no. CRM_ORDER_MISC 020

 

Diagnosis

Errors occurred while transferring the document into another system. To view the error messages, see the enclosed log.

 

Transmission log

 

SALES_HEADER_IN has been processed successfully (Notification S V4 233)

Sales document 0310003929 was not changed (Notification E V4 219)

Enter a personnel number (Notification E PG 158)

Error in SALES_ITEM_IN 000010 (Notification E V4 248)

Item 000010 does not exist (Notification E V1 331)

Error in SALES_ITEM_IN 000020 (Notification E V4 248)

Item 000010 does not exist (Notification E V1 331)

Error in SALES_ITEM_IN 000030 (Notification E V4 248)

Item 000010 does not exist (Notification E V1 331)

Error in SALES_ITEM_IN 000040 (Notification E V4 248)

Item 000010 does not exist (Notification E V1 331)

 

 

Any input on this much appreciated

 

 

Thanks,

Anil

Multilevel categorization in appointment

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Dear experts,

 

Hello CRM Experts,

 

We are trying to maintain the categorization schema for activity appointment in CRM .

 

Requirement is to have 4 levels of category. (Like service request ) The categorization schema has standard application -> Business Activity.

 

I created the categorization schema with business activity application and assigned a subject profile to it.

 

I have assigned this subject profile to my transaction - appointments.

 

The categorization schema says 'Active'

 

I need help with the fields to display these categories in the IC.

 

Does SAP standard support this functionality or this requires some enhancement.

 

Any inputs ??

 

Thanks in advance,

Nagaprasad

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