Create Email does not result in any statuses

Hi

I have email set up in CRM and if i reply or delete or complete these statuses are reported however,

When I create a new email and send to a customer I have no visibility via the email workbench of any emails that have been sent out.

I need to have a created status for new emails and have them visible somehow?

Any ideas would be great.

rgds

PM

PS am using erms on the inbound side